8:07 a.m. Marc, founder of an SME that equips payment terminals and alarm systems, receives an alert: “Abnormal data consumption!” He assumes it’s a temporary glitch. By noon, the provisional bill already shows several hundred euros. After digging, he finds the cause: a SIM card still active in a batch of devices taken out of service… eight months ago. Connectivity kept transmitting — empty packets, orphaned data — to an address that no longer exists. The result: wasted money, lost time, and frustrated customers.
This story happens everywhere: connected cars scrapped with their SIM still active, alarm sensors never deactivated, “ghost” terminals that clog up service desks because they no longer connect — but continue to generate charges. Sometimes, it’s even automatic calls misconfigured, triggering unnecessary human interventions.
All of this can be corrected, without jargon, without hiring, with the right expertise and support.
Each year, billions of new connections (cellular IoT connections alone reached almost 4 billion by the end of 2024) must be supervised and secured — and responsibility for parameters stays with you, not with the operator.
Your responsibility: a non-negotiable point
Operators provide the network.
But the responsibility for settings, activations, deactivations and checks — that’s yours. And when it’s not managed properly, you lose on three fronts:
- Time: your teams chase after incidents that should never have happened.
- Money: forgotten subscriptions, persistent roaming, packets looping into nothing…
- Brand: the end customer doesn’t understand why “it worked yesterday but not today.”
Whether you use traditional SIMs or eSIMs, the issue is the same: governing connectivity across the entire lifecycle, from deployment to decommissioning.
ICCS does not replace this responsibility: we make it simple to exercise. We give you visibility, we apply tailored rules continuously, and we prove that the right decisions have been taken (or highlight when new ones are needed).
Concretely: if a car goes to the scrapyard with an active SIM, if an obsolete sensor continues to send useless packets, or if a “ghost” terminal keeps generating costs — the client pays. Our job is to make sure this doesn’t happen anymore.
ICCS brings 25 years of know-how in end-to-end connectivity for heterogeneous fleets (cars, payment terminals, sensors, …).
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- A skilled team in managing new technologies,
- A network of partners (operators, manufacturers, integrators) to quickly unlock situations,
- A proven method: platform + expert, every month, to sustain performance over time.
Our strength: complete knowledge of your use cases, your products, and your system, combined with a dedicated team in emerging technologies. Concretely, we provide:
1) A 360° audit (SIM and eSIM, active and legacy)
– Complete inventory: which cards, where, since when, at what cost.
– Mapping the “ghosts”: obsolete, under repair or destroyed devices still active on the network.
– Verification of critical parameters: APN, security, alert thresholds, authorised countries, roaming policies.
2) A clear platform for stress-free management
– Simple dashboards: what consumes, what disconnects, what’s redundant.
– Actionable alerts: over-consumption, abnormal behaviours, auto-suspension of suspect lines.
– Ready-to-use client reports (SLA, availability, incidents resolved).
3) Operating rules that save you hours
– Before deployment: a standard connectivity profile (SIM or eSIM) per product/country.
– During product life: monitoring, thresholds, auto-cleaning routines.
– At the end: retirement procedure (1-click deactivation, archiving proof, deletion of sensitive parameters).
4) Lighter support load and reduced risks
– Fewer “my device doesn’t respond” calls, because you can see upstream who’s dropping off and why.
– Fewer “packets without return”: we filter what’s unnecessary, block what’s abnormal.
– Fewer unplanned human interventions: thresholds, auto-suspension and traceability prevent escalations.
How do you guarantee secure communication?
By applying robust, product-specific settings: encryption enabled, access points restricted to the bare minimum, up-to-date passwords and certificates, and country policies excluding non-authorised zones. Everything is documented: you know who talks to whom, and how.
How can I highlight this to my customers?
Through clear reports: availability, stability, incidents avoided. Your sales teams turn these figures into proof of reliability and differentiation.
What if I don’t want to be left behind?
We modernise without breaking what works: if you have legacy SIMs, we keep them and add control routines. If eSIM makes sense, we deploy it where it reduces field interventions. No dogma, just pragmatism.
And what if I don’t have time for this?
The platform and our experts handle the heavy lifting. You receive a clear summary and recommendations in plain language.
How do I avoid hidden costs?
By cutting dormant lines, blocking unexpected traffic, adapting tariffs to country and device, and preventing involuntary roaming. We track the savings month after month.
Who supports me when things go wrong?
Your direct ICCS contact. The goal: decide quickly and keep you calm.
What the platform does
It monitors, measures, alerts. It shows you in real time what consumes, what disconnects, and what’s redundant.
What the ICCS expert does (monthly, without you hiring)
A senior specialist reviews your data to avoid financial loss and wasted team time.
Their role is to act as your connectivity conductor:
– A monthly audit: spotting anomalies (spikes, empty packets, unexpected roaming, silent devices).
– Fine-tuning: adjusting parameters (thresholds, authorised countries, connection profiles, blocking policies), deactivating obsolete lines.
– Orientation plan: proposing the best next steps (contracts, operators, profiles, lifecycles) aligned with your goals.
– Mediation & coordination: managing issues between all parties (operators, manufacturers, integrators, end-customers) to find quick solutions and limit impact.
– Useful reporting: a clear, actionable report for management, support, and sales (facts, actions, savings, risks avoided).
Result: peace of mind, teams focused on your product, and devices that remain secure.
Because it does not oppose past and future, SIM and eSIM, old and new devices — we manage them all.
– Your legacy SIMs: we inventory, clean what’s needed, block what’s useless, deactivate what’s end-of-life.
– Your eSIMs (when relevant): we simplify profile/country changes without workshop recalls.
– Your forgotten devices: we set up anti-ghost routines for every scenario.
– Your sensitive cases (emergency, automatic calls, support, …): we frame scenarios to avoid unnecessary human interventions and associated costs.
Before: a fleet of 25,000 SIMs managed internally. High total cost of ownership, recurring bill shocks, “ghost” devices generating costs, silent but billed lines, and support teams overloaded.
After 3 months with ICCS:
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- –33% total cost of ownership
- Bill shocks eliminated
- 99% of ghost devices removed
- Silent but billed lines drastically reduced
- Support workload cut — without adding staff
Since then: sustained cost savings, improved service quality, stronger security, and continuous monitoring to detect and stop malfunctioning devices before they impact customers.
Ask for the 360° connectivity audit and monthly report:
- Mapping (SIM & eSIM, active and legacy),
- Anti-ghost cleaning plan,
- Parameterised rules & thresholds,
- Monthly review routine with a decision-ready report.
Only three pieces of information are needed to start (type of devices, countries, volumes). Then we handle the rest!
You keep control, we secure the rest: monthly checks, clear KPIs, zero recruitment.